Does O2O provide 24/7 support? What is the responded time?
We can establish a 24/7 support network. This would incur 3 teams across 3 time zones for effect.
Exhibitor Support by way of live chat (during the event) and ticketed support portal (response within 12 hours).
Organizer support by way of ticket support portal, onboarding manager and account manager.
There are costs associated with Live Chat options.
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Notifications & Inbox
The Notification Panel is a place to quickly access alerts, notifications, and shortcuts. It is at the top of the dashboard. The bell icon alerts the exhibitor whenever there is a new activity. As an example, when a visitor sends a meeting request ...
Notifications & Inbox
The visitor can quickly access alerts, notifications, and shortcuts via the Notification Panel that's located at the top of the dashboard. The bell icon alerts the visitor whenever there is a new activity. E.g. New meeting requests, New quotes. ...
Is there a limit to the number of products each exhibitor can list?
For the Product Listing. An exhibitor can upload a maximum of 20 products based on O2O product upload support. However, you (the organizer) can determine how many products an exhibitor can upload.
Can O2O accept meetings on behalf of the user?
It is must easier and effective letting the attendees accept meeting by themselves rather than O2O support team or system doing that, (However, we can still incorporate that if you would like).
Exhibitors
View the exhibitors who attend the event (Virtual/Physical) at the exhibitors' tab. To access this tab, log in to the visitor dashboard, go to the left-side menu and click "Exhibitors" Exhibitor tab displays All Exhibitors, featured, Smart Matches, ...