Does O2O system automatically send post-meeting surveys?
After a scheduled meeting ended, the system could send post-meeting surveys to both participants (exhibitor & visitor)
However, it is not integrated as standard. It is the organizer’s preference to deliver a survey post-meeting via Email or have the survey appear in the user dashboard. (If using O2O Live, Survey will appear after the call).
Survey questions are customizable however it is suggested to keep the survey question list short with pre-established answers for effective reporting.
Does the survey template include NPS?
Yes, the recommended survey model includes Net Promoter Feature (NPS). (Again, need to connect it to the account)
How To Send Messages?
With O2O Events it is easy to send messages to anyone on the platform. Does not matter if it an exhibitor or a visitor you want to connect with, it could be easily done by following the simple steps below. Step 1 - Log in to the exhibitor dashboard. ...
HOW TO SHARE SCREEN WITH MEETING ATTENDEES?
O2O Video Conferencing allows the hosts to share screens with the meeting attendees. This feature is available on desktop, tablets & mobile devices (iOS & Android). Screen sharing is the practice of sharing the contents of your screen with other ...
Can I Join Meeting With A Meeting ID?
Yes, like meeting link, once you add the meeting ID you will be directed to the chat room.
How To Book a Meeting?
The exhibitor dashboard enables users to pre-schedule one-to-one meetings with the event attendees. As explained in the "Visitors" tab, the exhibitors can check out all the buyer profiles & determine whether they want to have a meeting with a certain ...
What methods & channels could be used to send reminders to exhibitors & visitors about their online-offline appointments?
As standard we deliver email reminders and in-dash notifications. However, it is recommended to utilize the SMS component to send SMS reminders 5 minutes prior to meetings. We can also include the ability for attendees to call in-app with each other ...